The Retention Revolution: Building Client Relationships That Last - Business Foundations 2025

Format: Virtual Workshop

Presenter: Hollie Hoadley, Founder of Creative Solutions

Most businesses focus on acquiring new customers, but what about keeping them? In this interactive workshop, discover the art of client retention through relationship-building strategies that create lasting loyalty and forever cheerleaders.

You will learn practical approaches to:

• Creating meaningful connections through active listening and empathetic communication
• Developing personalized nurturing systems that make clients feel valued
• Leveraging social media and digital touchpoints to maintain engagement and become top of mind
• Transforming feedback into opportunities for strengthening relationships
• Implementing retention metrics that measure relationship health, not just business outcomes
• Loyalty programs and how they can catapult your retention 

Through interactive exercises, tools, and collaborative brainstorming, you'll develop a comprehensive retention strategy tailored to your unique business needs. Walk away with actionable tools to transform one-time clients into lifelong advocates.

Learn more and register today